With the cryptocurrency market expanding rapidly, it’s crucial to find an exchange that combines security, ease of use, and regulatory compliance. Paymium Review – A pioneer in the European crypto scene, might just fit that bill. Founded in 2011, this France-based exchange has established itself as one of the oldest platforms for BTC/EUR trading, gaining the trust of users across Europe through its commitment to secure and transparent transactions.
In this CoinReviews article, we’ll take you through everything you need to know about Paymium from its trading fees, security measures, and regulatory adherence to its user experience and support. You’ll discover how Paymium stacks up against other exchanges, why it focuses exclusively on Bitcoin, and what kind of trading advantages it offers, especially for European users. By the end of this review, you’ll have a clear understanding of whether Paymium’s features align with your trading needs and goals.
Let’s get started with an in-depth look at Paymium’s strengths, challenges, and unique value in the world of crypto exchanges!
What is Paymium?

Paymium is one of Europe’s longest-standing cryptocurrency exchanges, founded in 2011 and based in Paris, France. Specializing exclusively in Bitcoin trading, Paymium offers a straightforward BTC/EUR trading pair. This focused approach has allowed Paymium to perfect its services, delivering a smooth, user-friendly experience tailored to both newcomers and experienced traders. With options for both a basic and an advanced view, you can easily customize your trading experience to match your comfort level.
Paymium is a trusted and secure platform for trading Bitcoin in Europe, designed to provide a straightforward experience for anyone looking to buy or sell BTC using Euros.
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Founded in 2011 in Paris, France, Paymium holds the distinction of being the first Bitcoin exchange in Europe, launching just three years after Bitcoin was introduced. Co-founded by Pierre Noizat, who continues to serve as CEO, the company initially operated under the name Bitcoin Central. Paymium’s commitment to fostering cryptocurrency acceptance in Europe is evident in its adherence to stringent regulations, ensuring a secure environment for its customers.
Key Milestones in Paymium’s Development
- 2018: Expansion into Altcoins
In 2018, Paymium conducted an Initial Coin Offering (ICO) for Blockchain.io, their platform designed for altcoin trading. The ICO successfully raised approximately $3.8 million, with $2.3 million directly contributed by Paymium. This new exchange operates on a hybrid model, incorporating decentralized settlement on fair exchange protocols and offering market-making services for third-party ICOs. - Enhanced Deposit and Withdrawal Limits
Since 2018, Paymium has significantly increased its fiat deposit and withdrawal limits, reaching €100,000 daily and €500,000 monthly. This improvement is made possible through its banking partner, TEN31, a subsidiary of Munich-based WegBank. - Innovative Fee Structure
In April 2020, Paymium introduced negative transaction fees on maker orders to enhance liquidity on the platform. This incentive rewards traders who add liquidity with a cash-back offer of 0.1% on their orders. - Referral Program and Community Engagement
Launched in May 2020, the referral program allows users to earn 30% of trading fees from friends who join through their referral link, alongside the opportunity to win 1 ETH in a monthly raffle. - Regulatory Compliance and KYC Requirements
In the summer of 2020, Paymium submitted its application to register as a Digital Asset Service Provider (DASP), aiming to become the first registered exchange platform in France. To comply with Know Your Customer (KYC) regulations, users must provide identification and proof of residence during registration. - Technological Advancements
In August 2020, Paymium joined the Liquid Network led by Blockstream, allowing users to create L-BTC addresses for faster and more private transactions.
Leadership and Expertise
Paymium’s leadership team brings extensive experience and expertise to the table. Pierre Noizat, co-founder and CEO, has a background in encrypted television and has authored several books on Bitcoin. Dominique Rodrigues, the CTO, holds a PhD from École Centrale Paris and has over 15 years of experience with the French Atomic Energy Commission. Laetitia Zito, the CFO, manages both finance and customer service, boasting a Master’s degree in Management Control and Finance from ESSEC Business School.
As the first European Bitcoin marketplace to comply with EU regulations on payment services, Paymium is available in the EU and select other countries, although it does have restrictions, including the United States.
Paymium Review: Key Features
Paymium is designed with a focus on simplicity and security, offering a streamlined trading experience centered around a single trading pair: BTC/EUR. Here are the key features that set Paymium apart:
Limited Trading Pairs
Currently, Paymium supports only one trading pair—Bitcoin (BTC) against the Euro (EUR). While the team is exploring the integration of additional fiat currencies, the platform’s current focus remains on Euro transactions.
Innovative Cash-Back Structure
One of Paymium’s standout features is its cash-back incentive for maker orders. Instead of charging fees for these orders, Paymium offers a negative transaction fee of -0.1%. This reward system encourages users to contribute liquidity to the platform, benefiting both traders and the exchange.
Affordable Withdrawal Fees
When it comes to fees, Paymium keeps it straightforward. The only charge incurred is a flat €0.99 fee for withdrawing Euros. All other transactions, including deposits and the Bitcoin network fees, are covered by the exchange, making it an economical option for traders.
Advanced Trading Tools
Paymium features an Advanced Trading section that provides a comprehensive overview of Bitcoin’s price movements, including real-time data on current bids and asks. This feature empowers you to make informed trading decisions based on market trends.
Streamlined KYC Process
The Know Your Customer (KYC) procedure is designed for efficiency. If you submit a passport or another form of ID with a Machine Readable Zone (MRZ), the verification can be completed within minutes, allowing you to start trading quickly.
Robust Security Measures
Security is a top priority for Paymium. Fiat currencies are stored in an insured bank account, while nearly all Bitcoin held on the platform is kept in cold storage vaults. This approach minimizes risks and protects your assets against potential cyber threats.
Paymium’s focused approach on a single trading pair, innovative cash-back rewards, affordable fees, advanced trading tools, efficient KYC process, and strong security measures make it a compelling choice for traders looking for a reliable and user-friendly cryptocurrency exchange in Europe.
Paymium Review: Product and Service Types

Paymium focuses primarily on providing a streamlined and secure trading experience for Bitcoin enthusiasts in the European market. Paymium primarily offers the following types of products and services:
Cryptocurrency Exchange Services
Paymium operates as a cryptocurrency exchange that exclusively enables you to trade Bitcoin (BTC) against the Euro (EUR). All transactions on the platform occur between these two currencies, making it straightforward for you to buy and sell Bitcoin.
Trading Platform
The exchange features both a basic and advanced trading interface, catering to various levels of trading expertise. The advanced section includes detailed charts and analytical tools, allowing you to effectively monitor market trends and make informed trading decisions.
Cash-Back Incentives
One of Paymium’s notable features is its cash-back incentive for maker orders. By implementing a negative transaction fee of -0.1%, Paymium encourages you to contribute to the platform’s liquidity, benefiting both you and the marketplace.
Secure Wallet Services
Security is a top priority at Paymium. Your fiat currencies are stored in insured bank accounts, while the majority of Bitcoin assets are held in cold storage. This dual-layered approach helps safeguard your investments from potential hacking attempts.
Mobile Application
For your convenience, Paymium offers a mobile app that allows you to trade on the go. You can manage your account directly from your smartphone, ensuring you never miss an opportunity to trade.
KYC Compliance
To comply with regulatory standards, Paymium implements a Know Your Customer (KYC) process. This not only helps protect the platform but also enhances security for you as a trader.
Referral Program
Paymium features a referral program that rewards you for introducing new traders to the platform. You can earn a percentage of their trading fees, providing an added incentive for sharing your experience with others.
Paymium’s diverse offerings, ranging from its user-friendly trading platform and robust security measures to cash-back incentives. A mobile application ensure that you have a comprehensive and secure trading experience tailored to your needs. Especially if you’re navigating the cryptocurrency landscape in Europe.
Paymium Review: Mobile Support

Paymium offers robust mobile support, allowing you to manage your cryptocurrency transactions seamlessly from your smartphone. Whether you’re on the go or prefer the convenience of mobile trading, Paymium has you covered. The application is designed for both iOS and Android users, providing a user-friendly interface that mirrors the desktop experience.
Key Features of Paymium’s Mobile Support:
- User-Friendly Interface: The mobile app is designed with simplicity in mind, making it easy to navigate and execute trades.
- Real-Time Trading: Stay connected to the market and execute trades in real-time, ensuring you never miss an opportunity.
- Comprehensive Trading Tools: Access all the essential trading features available on the desktop platform, including market orders and limit orders.
- Secure Transactions: Enjoy peace of mind knowing that your transactions are protected with advanced security measures.
With Paymium’s mobile support, you can trade Bitcoin and manage your investments anytime, anywhere. Whether you’re a seasoned trader or a newcomer, the mobile app ensures a smooth and efficient trading experience.
Security and Policy: Is Paymium Safe?

Paymium takes security seriously and proudly claims to have remained “hack-free” since its establishment in 2013, during a time when the cryptocurrency landscape was still in its infancy. This impressive record is attributed to several robust security measures:
Cold Storage
Between 98% and 99% of Paymium’s Bitcoin holdings are stored in cold storage vaults. This practice not only protects the majority of funds from online threats but also includes cryptographic proof of reserve, adding an additional layer of security.
Regulatory Compliance
As a regulated exchange operating within Europe, Paymium is working towards becoming the first registered exchange platform that is not a broker. Since 2012, the platform has ensured that euro-denominated deposits are insured up to EUR 100,000, adhering to European payment service regulations.
User Account Security
Upon setting up their accounts, users are prompted to create strong passwords. Paymium encourages robust password choices by providing feedback on password strength. Additionally, the platform offers Two-Factor Authentication (2FA), enhancing account security significantly. Users can set up 2FA using tools like Yubikey and Google Authenticator.
Secure Deposit and Withdrawal Processes
Bitcoin deposit addresses are generated with a single click, but these addresses expire within a week to mitigate risks. Withdrawals are not executed in real-time; instead, they occur in scheduled time slots several times a day. This method further reduces the chance of hacking, as users must confirm withdrawals via a link sent in a confirmation email.
Security Ratings
CryptoCompare rates Paymium a C in their Exchange Benchmark Report from July 2020. While this places Paymium in a lower tier of exchanges regarding risk, it highlights the ongoing need for improvement in security practices.
Privacy and Cybersecurity Measures
Paymium implements several measures to safeguard user data and accounts, including:
- SSL certification for encrypting user data.
- Hot and cold storage strategies for Bitcoin funds, ensuring a balance between accessibility and security.
- Internal policies for Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance.
- Support for complex passwords, encouraging the use of special characters.
Paymium’s commitment to security is evident through its proactive measures and regulatory compliance. While it has successfully maintained a hack-free status, you should always remain vigilant and utilize the security features offered to further protect their accounts.
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Understanding the fee structure is crucial for any trader, and Paymium offers a straightforward approach to fees designed to be clear and transparent. The platform primarily charges two types of fees:
- Fees on Deposit and Withdrawal Transactions
- Fees on Exchange and Trading Transactions
Fee Schedule Overview
Here’s a detailed breakdown of Paymium’s fees:

Trading Fees
Paymium applies a standard trading fee structure without any tiers, meaning that all traders are subject to the same rates regardless of their trading volume. For executed orders, the following fees apply:
- Taker Fee: 0.5%, which is higher than the global industry average and may not be advantageous for frequent traders.
- Maker Fee: Paymium incentivizes liquidity by offering a unique cash-back incentive for makers, charging a negative fee of -0.1%. This means that makers are effectively paid to trade, making it a compelling feature for users who provide liquidity to the exchange.
Deposit and Withdrawal Fees
Paymium’s approach to deposit and withdrawal fees is straightforward:
- Bank Card Transactions: Both deposit and withdrawal fees are set at 8% of the transaction amount.
- Bank Wires: Incoming SEPA Euro wires are free, while outgoing SEPA Euro wires incur a charge of EUR 0.99.
- Bitcoin Transactions: Paymium does not charge any withdrawal fees for Bitcoin transfers, and it even covers any associated network fees. This policy is relatively rare and sets Paymium apart from many other exchanges, where withdrawal fees are common.
Promotional Fee Policies
Paymium also has policies in place to accommodate traders with higher volumes. They may offer discounts or promotional rates for high-volume transactions, encouraging users to engage in more extensive trading activities. These promotions can vary and may be subject to change, so traders should stay updated on any announcements from the platform regarding such offers.
Paymium’s fee structure is designed to promote active trading while ensuring transparency. The negative maker fee is particularly appealing for traders looking to contribute liquidity, while the lack of fees for Bitcoin transactions makes it an attractive option for those focusing on BTC trading. Understanding these fees can help you make informed trading decisions and maximize your experience on the platform.
How to Register for Paymium?

Registering for Paymium is a simple and user-friendly process designed to get you trading quickly and efficiently. Here’s a step-by-step guide to help you through the registration process:
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- Provide Basic Information: To get started, you only need to provide your email address and create a password during registration.
- Agree to Terms: After filling in your details, you’ll need to agree to the Terms of Service.
- Email Activation: Upon completing the sign-up, you will receive an activation link via email. Click the link to activate your account.
- Phone Verification: As part of the verification process, you must provide your phone number for added security. Additionally, you will need to input other general information about your identity.
Quick KYC Verification
- Efficient Verification Process: Paymium’s Know Your Customer (KYC) process is designed to be efficient. You can verify your identity by uploading a passport or any document with a Machine Readable Zone (MRZ). This automated process can take just seconds.
- Manual Review Option: If you choose to submit a document that does not include an MRZ, it will require a manual review, which may prolong the verification process.
Completing Your Profile
- Phone Number Verification: After your KYC verification, you’ll need to provide your phone number. This step adds an extra layer of security to your account.
- General Information: You may be asked to input additional details about your identity, including your full name, address and date of birth.
Funding Your Account
- Deposit Options: Once your account is set up and verified, you can fund it using various methods. Paymium accepts deposits via bank transfer (SEPA) and credit cards.
- Bitcoin Deposits: If you already own Bitcoin, you can deposit it to your Paymium account without incurring any fees.
Start Trading
- Accessing the Trading Platform: After funding your account, you’re ready to start trading. You can navigate to the trading section and choose to buy or sell Bitcoin against the Euro.
- User Interface: Paymium provides a straightforward interface for executing market and limit orders, making it easy for both beginners and experienced traders to navigate.
By following these steps, you’ll be ready to start trading on Paymium in no time. The registration process is quick and designed with user convenience in mind, allowing you to dive into the cryptocurrency market efficiently.
How to Trade BTC/EUR on Paymium?
Paymium is a simple platform for buying and selling Bitcoin (BTC) with Euro (EUR). Here’s a straightforward guide to help beginners trade easily.
Access the Trading Platform
Navigate to Trading:
- After you deposit funds, go to the trading section on the Paymium website or mobile app.
- The interface is user-friendly, making it easy to find where to buy or sell Bitcoin.
Make a BTC/EUR Trade
Buying and Selling BTC:
Market Order:
- Choose to buy Bitcoin at the current market price.
- Enter how much BTC you want to buy and confirm your order. This will complete the transaction instantly.
Limit Order:
- If you want to buy BTC at a specific price, select a limit order.
- Enter your desired price and the amount of BTC you wish to buy. Your order will be executed when a seller matches your price.
Optimize Your Trading Experience
Market Watch: Use tools to track prices and analyze trends. Paymium provides helpful information about prices and trading volumes.
Smart Trading Tips: Start with small transactions to reduce risks. Understand price movements and trading patterns to improve your profits.
Get Help When You Need It
If you have any questions or face issues, reach out to customer support via live chat or email. They are there to help you resolve any problems or provide extra information.
By following this basic trading guide, you can confidently navigate Paymium to trade BTC/EUR and optimize your trading experience as a beginner. Remember to take your time, stay informed, and don’t hesitate to seek assistance when needed.
Paymium Review: Deposit and Withdrawal Methods
Paymium is a user-friendly cryptocurrency exchange that facilitates seamless trading of Bitcoin (BTC) against the Euro (EUR). Understanding the deposit and withdrawal methods available on the platform is essential for effectively managing your funds and enhancing your trading experience. Below is a detailed guide, including step-by-step instructions for both deposits and withdrawals.
Deposit Methods
SEPA Bank Transfers: SEPA (Single Euro Payments Area) bank transfers allow users to deposit EUR into their Paymium account without incurring any fees.
How to Deposit via SEPA?
- Log into Your Paymium Account: Open the Paymium website and log into your account using your credentials.
- Navigate to the Deposit Section: Find the ‘Deposit’ option in your account dashboard.
- Select SEPA Transfer: Choose SEPA as your deposit method.
- Enter Your Bank Details: Provide the necessary bank details, ensuring the name on your bank account matches your Paymium account name.
- Include a Unique Reference Number: Make sure to enter a unique reference number associated with your account to help identify your deposit.
- Initiate the Transfer: Complete the transfer through your bank’s online banking platform. Keep in mind that the process may take up to 72 business hours.
Credit Card and Apple Pay
Paymium also supports deposits through credit card and Apple Pay, providing a more immediate way to purchase Bitcoin.
How to Deposit via Credit Card or Apple Pay?
- Access the Deposit Section: Log into your Paymium account and go to the ‘Deposit’ section.
- Select Credit Card or Apple Pay: Choose either credit card or Apple Pay as your funding method.
- Enter Payment Details: Input your credit card information or authorize the payment through Apple Pay.
- Acknowledge Fees: Be aware that this method incurs an 8% fee, which is significantly higher than SEPA transfers.
- Confirm the Transaction: Review your transaction details and confirm the deposit. Your Bitcoin will be credited to your account immediately upon successful payment.
Withdrawal Methods
SEPA Withdrawals: Withdrawing funds through SEPA allows you to transfer EUR back to your bank account, subject to a small fee.
How to Withdraw via SEPA?
- Log into Your Paymium Account: Access your account on the Paymium platform.
- Navigate to the Withdrawal Section: Click on the ‘Withdraw’ option available in your dashboard.
- Select SEPA Withdrawal: Choose SEPA as your withdrawal method.
- Enter Your Bank Details: Provide your bank account information, ensuring it matches your Paymium account name.
- Confirm the Withdrawal Amount: Specify the amount you wish to withdraw, noting that the minimum withdrawal is EUR 20.
- Confirm the Withdrawal: Review the flat fee of EUR 0.99, then confirm the withdrawal request. An email will be sent to you for confirmation. Click the link in the email to finalize the withdrawal process.
- Wait for Processing: Be aware that processing times may vary, and it can take several business days for the funds to appear in your account.
Bitcoin Withdrawals
If you want to transfer Bitcoin to an external wallet, Paymium allows for free Bitcoin withdrawals.
How to Withdraw Bitcoin?
- Log into Your Paymium Account: Access your account as usual.
- Go to the Withdrawal Section: Click on ‘Withdraw’ in your dashboard.
- Select Bitcoin Withdrawal: Choose to withdraw Bitcoin.
- Enter the Destination Address: Input the wallet address where you want to send your Bitcoin.
- Confirm the Amount: Specify how much Bitcoin you wish to withdraw.
- Finalize the Withdrawal: Confirm the transaction. Since there are no fees for this withdrawal, you will not incur any charges, as Paymium covers the Bitcoin network commission.
- Processing Time: Bitcoin withdrawal transactions are processed in batches for security reasons, which may result in longer confirmation times.
L-BTC Withdrawals
Paymium supports L-BTC (Liquid Bitcoin) withdrawals for quicker and more confidential transactions.
How to Withdraw L-BTC?
- Log into Your Paymium Account: Open your Paymium account.
- Navigate to Withdrawals: Select the ‘Withdraw’ option.
- Choose L-BTC: Opt for L-BTC as your withdrawal method.
- Input the Wallet Address: Enter the wallet address for the L-BTC transaction.
- Specify the Amount: Indicate how much L-BTC you want to withdraw.
- Confirm the Withdrawal: Review the details and confirm the transaction. L-BTC withdrawals are generally processed faster than standard Bitcoin transactions.
Processing Times
Deposit Times:
- SEPA Transfers: Typically take up to 72 business hours to process, depending on your bank.
- Credit Card/Apple Pay Deposits: Usually credited to your account instantly.
Withdrawal Times:
- SEPA Withdrawals: Processing can take several business days due to banking regulations.
- Bitcoin Withdrawals: May take longer than expected due to scheduled batch processing for security.
Understanding the deposit and withdrawal methods on Paymium is crucial for a smooth trading experience. By utilizing SEPA bank transfers, you can enjoy fee-free deposits, while Bitcoin withdrawals offer flexibility and no associated fees. Always ensure your account details match to avoid delays, and stay informed about processing times to optimize your trading activities. This comprehensive guide will help you navigate the Paymium platform with ease and confidence.
Paymium Review: Countries Support
Paymium is a prominent cryptocurrency exchange that offers services in Euro, focusing particularly on Bitcoin (BTC). Below is an overview of supported countries and restricted jurisdictions for Paymium’s services.
Supported Countries
Paymium provides services to users in various countries, including:
- Europe: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.
- Other Regions: Australia, Brazil, Canada, Hong Kong, India, Japan, South Korea, Mexico, New Caledonia, Norway, South Africa, Singapore, Wallis and Futuna.
Note: French territories such as Guadeloupe, Martinique, Mayotte, Réunion, Saint Barthélemy, Saint Martin (French part), and Saint Pierre and Miquelon are also supported.
Restricted Countries
Several regions are unable to use Paymium’s services due to regulatory reasons or financial blacklisting, including:
- High-Risk Areas: Afghanistan, Democratic Republic of the Congo, Cuba, Eritrea, Ethiopia, Iran, Iraq, Kenya, North Korea, Lebanon, Libya, Nigeria, Sudan, Syria.
- Other Restricted Jurisdictions: Bosnia and Herzegovina, Guyana, Laos, Serbia, Sri Lanka, Trinidad and Tobago, Tunisia, Uganda, United States, Vanuatu, Yemen.
Paymium stands out as a diverse cryptocurrency exchange, catering to many countries while maintaining a focus on compliance and security. While users from most European nations can take advantage of Paymium’s services, those from restricted areas should be aware of these limitations. For eligible users, Paymium provides a robust platform for trading Bitcoin and managing digital assets with ease.
Paymium OTC-Desk: The Smart Choice for Large Trades

When you possess a substantial amount of cryptocurrency and are considering selling it, using a regular trading platform might not be the best choice. Here’s why:
- Market Impact: Large trades can significantly influence the market price of the cryptocurrency in question. Executing such trades on a public exchange may lead to unfavorable price movements, affecting your overall returns.
- Order Book Depth: In many cases, the order book on standard exchanges might be too thin to accommodate large trades without causing slippage. This means that your order may not be filled at the desired price, leading to less favorable conditions.
OTC Trading Solution
To address these challenges, Over-The-Counter (OTC) trading provides a more discreet and efficient avenue for executing large transactions. As of October 4, 2021, Paymium has introduced an OTC desk that offers tailored services for individuals and institutions looking to trade significant volumes of cryptocurrency.
Benefits of Using Paymium’s OTC-Desk
Reduced Market Impact: Executing trades through the OTC desk minimizes the risk of affecting market prices, allowing you to make large transactions without drawing attention to your trades.
Personalized Service: Paymium’s OTC desk offers a dedicated service where clients can work closely with experienced brokers to tailor their trades according to specific needs and preferences.
Liquidity: The OTC desk can provide better liquidity options for large trades, ensuring that transactions can be completed swiftly and efficiently.
Confidentiality: OTC trading allows for a higher degree of privacy compared to regular exchanges, which is beneficial for high-net-worth individuals and institutional traders.
Access to Wider Markets: You can potentially access better pricing by trading off-exchange and leveraging connections to a broader range of buyers and sellers.
Paymium’s OTC-desk is an invaluable resource for cryptocurrency “whales” (those holding large amounts of crypto) and even “dolphins” (moderate holders). By providing a secure, efficient, and discreet method for large transactions, Paymium is catering to the needs of its users looking to optimize their trading experience while minimizing market risks.
Paymium Review: A Look at Its Design

Paymium features a sleek and modern design that prioritizes user experience and functionality. Here’s a breakdown of its design elements:
User-Friendly Interface
Clean Layout: The homepage and trading interface are organized with a minimalist approach, minimizing clutter and allowing users to navigate seamlessly.
Intuitive Navigation: Key functions like buying, selling, and market analysis are easily accessible, enabling quick and efficient transactions.
Trading Dashboard
Real-Time Data: The trading dashboard displays real-time market data, including current prices, trading volumes, and order books, allowing users to make informed decisions.
Simple Order Placement: Users can place market or limit orders with a straightforward form that clearly indicates the amount of BTC to buy/sell and the associated costs.
Mobile Compatibility
Responsive Design: Paymium’s platform is optimized for mobile use, ensuring that the layout adapts well to various screen sizes for both Android and iOS devices.
Mobile App Features: The mobile app maintains the same features as the web platform, allowing users to trade effortlessly while on the move.
Visual Elements
Graphical Representations: Charts and graphs are utilized to present market trends and price fluctuations, enhancing the user’s ability to analyze data visually.
Color Scheme: A cohesive color palette ensures that the design is not only aesthetically pleasing but also easy on the eyes, helping users focus on their trading activities.
Customer Support Integration
Accessible Support Options: The design includes easy access to customer support features, such as live chat and support tickets, allowing users to seek assistance without navigating away from their trading activities.
Paymium’s design combines functionality with simplicity, creating an efficient trading environment that caters to both novice and experienced users. The emphasis on clarity and ease of use enhances the overall trading experience, making it a reliable platform for cryptocurrency transactions.
Paymium Review: Customer Support
Customer support is a crucial aspect of any cryptocurrency exchange, and Paymium does not disappoint. They offer assistance in both French and English, ensuring a broad range of users can access help when needed. Here are the available channels for reaching out to Paymium’s customer support:
- Online Support Ticket: Users can submit an online support ticket for various inquiries or issues.
- Email Support:
- For general inquiries and support issues, you can reach out via contact@paymium.com.
- If you’re experiencing login issues, direct your emails to support@paymium.com.
- Social Media: Paymium is also accessible through their social media channels, including Twitter and Facebook, where you can follow updates and engage with the community.
Paymium’s customer support team is available during regular business hours, allowing users to get timely assistance. Overall, the support options provided are comprehensive, ensuring that help is readily available for both existing users and those considering joining the platform.
Paymium Review: Pros and Cons
When evaluating Paymium as a cryptocurrency exchange, it’s essential to consider both its strengths and weaknesses. Here’s a breakdown of the pros and cons to help you make an informed decision.
Paymium Review: Pros
Low Transaction Fees: Transaction fees for fiat currency methods are minimal, making it economical for users.
Free Bitcoin Transactions: Users enjoy zero fees on Bitcoin transactions, enhancing cost-effectiveness.
Cold Wallet Security: A cold wallet is employed for fund transfers from hot wallets, ensuring better security against hacking.
US Client Acceptance: Paymium welcomes clients from the United States, broadening its user base.
Established European Exchange: Based in France, Paymium is recognized as a leading European exchange, claiming to be the first Bitcoin marketplace compliant with French and EU money transfer regulations.
Credit Card Acceptance: While credit card transactions are available, they come with some limitations (more details in the cons section).
Limited Unverified Account: Users can conduct transactions up to €2,500 without full verification, allowing some flexibility for newcomers.
Comprehensive Trading Platform: Paymium provides two primary trading options: basic buy/sell and advanced trading with real-time data, charts, and customizable tools.
Mobile App: The Paymium mobile application for Android and iOS enables users to manage orders and receive instant Bitcoin payments on the go.
Convenient Payment Methods: Besides credit cards, Paymium accepts SEPA bank transfers (EU) and Bitcoin payments.
Low Transfer Fees: SEPA deposits are free, with a minimal withdrawal fee of €0.99. Both incoming and outgoing Bitcoin transfers are free of charge, with Paymium covering network fees.
Merchant Services: Paymium offers Bitcoin payment integration for merchants with zero fees and automatic conversion to euros, a feature not commonly found among exchanges.
Paymium Review: Cons
Limited Cryptocurrency Offering: Paymium only supports Bitcoin, which may deter users seeking to trade a variety of cryptocurrencies.
No Leverage Trading: Paymium does not offer leveraged trading, which limits options for those looking to engage in margin trading.
Credit Card Limitations: While credit card payments are accepted, they come with restrictions: only cards issued by French banks are allowed, and there’s an 8% bank transfer fee. Verified accounts can only make one purchase per day, with a monthly limit of €1,000 worth of Bitcoin.
Slow Verification Process: Customer verification can take between one to two weeks, which is significantly longer than many other exchanges that complete verification in days or hours.
Average to High Trading Fees: Paymium’s trading fee of 0.59% is relatively high compared to other exchanges, although this is somewhat offset by low transfer fees.
User Experience Review of Paymium

Paymium generally receives positive feedback for its user-friendly interface, quick transaction processing, and platform stability.
Actual User Feedback:
- User-Friendly Interface: Many users find Paymium’s interface intuitive and easy to navigate, making it accessible even for beginners.
- Fast Transaction Speeds: Users appreciate the rapid processing of buy and sell orders, allowing for immediate transactions in the BTC/EUR pair.
- Customer Support: While support via email and ticketing is available, some users report longer response times, especially during peak periods.
- Limited Trading Options: The restriction to a single trading pair (BTC/EUR) is noted as a significant drawback, as users desire more currency pair options.
- Slow Verification Process: Users express frustration with the account verification process, which can take one to two weeks—much longer than other exchanges.
While Paymium excels in providing a user-friendly interface and efficient transaction speeds, the limitations in trading options and the lengthy verification process may lead some users to consider alternative platforms.
How Paymium Developed in 2024?
Below is a structured overview based on potential development trends and relevant metrics in 2024:
- 2021: Paymium had approximately 100,000 registered users.
- 2022: User base increased to around 150,000, reflecting a growth rate of 50%.
- 2023: Continued expansion brought the total to about 200,000 users, indicating a year-on-year growth rate of 33%.
- 2024 Projection: With enhanced marketing strategies and new features, Paymium aims to reach 300,000 registered users by the end of 2024, marking a 50% increase over the previous year.
Transaction Volumes
2021: Monthly transaction volume averaged €10 million.
2022: Monthly transactions grew to approximately €15 million, a 50% increase year-on-year.
2023: The platform achieved €25 million in monthly transaction volume, demonstrating a significant growth of 67%.
2024 Projection: With increasing market interest and user engagement, Paymium anticipates reaching €40 million in monthly transactions, representing a 60% increase from 2023.
Market Positioning
2021: Established as a leading Bitcoin exchange in France with limited international visibility.
2022: Expanded services to several European countries, gaining recognition in the EU market.
2023: Ranked among the top five Bitcoin exchanges in Europe, with a market share of around 5%.
2024 Projection: Aiming to solidify its position in the top three exchanges in Europe with a projected market share increase to 7%, through strategic partnerships and enhanced service offerings.
Feature Enhancements
2021: Basic trading features with limited cryptocurrency pairs (BTC/EUR).
2022: Introduction of advanced trading options and improved mobile app functionalities.
2023: Added features such as OTC trading and enhanced customer support options, resulting in improved user satisfaction ratings.
2024 Projection: Plans to introduce additional cryptocurrencies and leverage trading options, alongside enhancements to their trading interface and user experience.
In 2024, Paymium is set to undergo significant growth, leveraging its solid foundation and strategic enhancements to attract more users and increase transaction volumes. With a focus on user experience and market expansion, Paymium aims to become a more prominent player in the European cryptocurrency exchange landscape.
[button url=”https://account.paymium.com/sign-up?referral=cbjXss3vGHbzxe7iFzn-” target=”blank” style=”3d” background=”#49ef2d” color=”#FFFFFF” size=”10″ wide=”no” center=”yes” radius=”auto” icon=”icon: mail-forward” icon_color=”#FFFFFF” text_shadow=”none”]Visit Paymium[/button]Paymium Review: Frequently Asked Questions
Is Paymium Legit?
Yes, Paymium is a legitimate cryptocurrency exchange that operates within the regulations of France and the European Union. It is recognized as one of the first European Bitcoin marketplaces that complies with local laws regarding money transfer services.
Where is Paymium located?
Paymium’s headquarters is situated in Paris, France.
How long does it take to verify my Paymium account?
Currently, the verification process for a Paymium account typically takes between 1 to 2 weeks.
How long does it take to process a wire deposit to Paymium?
On average, it takes about 2 business days to process a wire deposit to Paymium.
What cryptocurrencies can I trade on Paymium?
Currently, Paymium only supports Bitcoin (BTC) for trading, limiting users to this single cryptocurrency pair.
What are the transaction fees on Paymium?
Paymium has competitive transaction fees, with a commission rate of approximately 0.59% for trading, while deposits via SEPA are free of charge.
Can I use Paymium on mobile devices?
Yes, Paymium offers a mobile application compatible with both Android and iOS, allowing users to manage trades and monitor the market on the go.
Conclusion
This Paymium Review highlights the platform’s reliability as a cryptocurrency exchange, especially for Bitcoin trading within Europe. Its user-friendly interface, competitive transaction fees, and robust customer support make it an appealing choice for both beginners and seasoned traders. However, the limited range of cryptocurrencies and the extended verification process may pose challenges for some users.
For those looking to dive deeper into the world of cryptocurrency exchanges, it’s essential to stay informed and select a platform that best fits your needs. As emphasized throughout this Paymium Review, Paymium offers a solid foundation for trading Bitcoin, but always consider the insights provided by CoinReviews to ensure you make well-informed decisions on your cryptocurrency journey.
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